Pick Up & Delivery Policy

You MUST agree to these terms before purchase.

Pick up

As the client you agree to pick up your flowers from our Studio in St Louis Park, MN between 8am and 12pm on the date of your event.  Red Fox Floral will package all items appropriately and sufficiently for safe transport and weather conditions and is not responsible for the condition of flowers once they have been signed for.  We will coach you on the appropriate size vehicle/s to transport all items on your order and provide care instructions for the best quality and freshness of your flowers. We will ask the customer to provide the name and contact information of the person designated to pick up the flowers.

Delivery

As the client, you agree to your flowers being transported and delivered by Red Fox Floral.  We will ask for the name and contact information from the person receiving the flowers at the designated location and time.  That person will need to sign for the delivery on your behalf. If that person is not there at the designated time of drop off Red Fox Floral reserves the right to return the flowers to the Studio in St Louis Park, MN for them to be picked up without delivery refund.  Red Fox Floral is not responsible for the condition of the flowers once they have been signed for. Red Fox Floral is not responsible for the unpacking or set up of any flowers.